The Simple Truths of Service, by Ken Blanchard & Barbara Glanz is the true story of Johnny the Bagger. In the book you’ll read about a 19 year old youngster with Down Syndrome, and see how you and everyone in your organization can make a difference in your clients’ lives. The memories you create will keep people coming back - and bringing their friends - for years to come.

See the story here.

You can get The Simple Truths of Service - Inspired by Johnny the Bagger, here, or you might want to wait until Oct. 7 when I announce how you can get all 5 of my favorite customer service books for free.

Yep – FREE… but you need to wait until Oct. 7 and the free books will only be available from Oct. 7 through Oct 14. Here are the 5 books that will be free starting that day:

Yep – FREE… but you need to wait until Oct. 7 and the free books will only be available from Oct. 7 through Oct 19.  Here are the 5 books that will be free starting that day:

• Out-Nordstrom Nordstrom – Creating the World’s Best Customer Service.  Keith Lee - $13.97
• The Simple Truths of Service - Inspired by Johnny the Bagger. Ken Blanchard and Barbara Glanz -  $15.40
• Inside the Magic Kingdom - Seven Keys to Disney’s Success. Tom Connellan - $20.60
• W.A.Y.M.I.S.H. Why Are You Making It So Hard for me to give you my money. Ray Considine and Ted Cohn -  $20.00
• Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Jeffrey Gitomer - $30.90

Marketing Tip Reader’s only Special - Deadline today at 12 Mid-Night Pacific Time

The trash can is one of our top 3-4 products we offer.  And there’s no guessing why, it just works!  If a mini trash can were to show up in your mailbox, you’d have to open it.  This is one item that has to end up on the top of the pile.  I’ve yet to find anybody who can stack their pile of mail on top of this thing.

You don’t even need a box for this item.  Just tape down the lid and put your address label and postage directly on the outside of the can.  I’ve mailed thousands of these and they arrive great each time.  You can see a short video where I explain how to mail the trash can here.

This is perfect for a second, third or fourth mailing to a list of prospects who have not responded to your previous offers.  No one can resist opening this and reading your letter.

This offer only good when you call in and mention this newsletter or go online and order.  Call 888-250-1834 and get your Mini Trash Cans for just $0.99!  No one can resist opening this and reading your letter.  Click here for the trash can mailer.